I have a problem remembering people's faces. Not just new people but people I see everyday. I can sometimes not even remember my families faces which whom I see daily. I cannot remember especially family who has passed away (mother, grandparents, aunts etc.).
When I meet someone new, even when spending hours on end with them, I cannot remember their faces a few minutes after they walk away.
I also have difficulty remembering memories. (I don't know if this may help you narrow down the name of the disorder)
My professor told me a name for this as she knows someone who has the same problem. She told me it was a psychological disorder and I figured maybe someone on this website might know the name of it.
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